OVERVIEW

KEY BENEFITS

TREK3 Escort and Transport Service Tracking for Hospitals is an enterprise-wide tool providing centralized scheduling, dispatching and tracking patient transport requests throughout single facility and multi facility hospital environments. A comprehensive reporting function allows managers to access transport service performance.

Step 1: A hospital personnel generates a transport order by either the Hospital Information system or the TREK3 intranet based Transport Function.

Step 2: The transport order is added to the TREK3 database via a TREK3 transport order interface modules.

Step 3: The transport dispatcher assigns an escort to perform the transport order using the TREK3 Dispatcher Console function. If the TREK3 escort handheld functions are utilized, the escort updates the TREK3 database real-time of patient transport status.

Step 4: During patient transport, the escort can notify the dispatcher of delays and problems during the transport. The Dispatcher then updates the transport order record of the correct status either by contacting the dispatcher or by using the escort handheld functions.

Step 5: Upon completion of the patient transport, the escort notifies the dispatcher that the patient transport has been completed, and the dispatcher assigns the escort to perform a new patient transport.

Step 6: TREK3 is also able to notify housekeeping and/or admissions and/or dietary that a patient discharge has occurred the moment the dispatcher updates the patient transport order as complete.

Step 7: Authorized hospital personnel can view the status of a patient transport via web based TREK3 Patient Transport status functions.

Step 8: Hospital Management generates “after the fact” reports using the TREK3 Management reporting tools. Using these reports, management is able to summarize transport demand, delivery, performance levels, and identify trends.

Reduces Hospital Losses Resulting From:

• Improved workflow efficiencies



- “On Time” patient transport services

- More efficient utilization of escorts

- Real-time knowledge of a patient transport by the transport dispatcher and hospital staff

- Reduces problems resulting from errors in the transport order

- Assist and improve patient discharge/admitting procedures by timely notification of actual patient departures from the hospital to hospital admitting, environmental Services (housekeeping) and other hospital departments such as dietary thus reducing real hospital costs



• Increased hospital staff productivity



- Able to estimate future costs, staffing, and equipment needs with greater accuracy

- Able to identify and improve weaknesses in workflow and hospital policy and procedures

- Reduce lost time and un-necessary patient stay due rescheduling patient diagnostic testing resulting from late or missed patient transports

• Reduces patient wait time for escorts to appear resulting from more efficient scheduling of transport orders

• Improved Patient Safety

• More timely patient discharge and admissions